Using the Digideck has never been easier!
We’re going the extra mile to ensure your success. Have a question? Don’t remember the specifics of a certain functionality? Here are seven simple ways to maximize the power of the Digideck – including our new Walk Me tutorials that guide you step-by-step through any action.
- New! Visual Clues through Walk Me
We’ve simplified our user experience with step-by-step instructions and visual cues. Take advantage of Walk Me tutorials to optimize your journey through the Digideck with the guided intelligence you need to accomplish your objectives.
- One-On-One Onboarding
We provide one-on-one onboarding for every new client that includes an overview of everything from creating an account to building your first presentation and best practices for using the Digideck.
- Dedicated Customer Support
Every Digideck client has a dedicated Account Rep who can assist with any problem or question. We love to help and we want to hear from you!
- Help Chat
Our Live Support chat is manned 10 hours a day (8am to 6pm CST Monday through Friday). Have a question – just drop us a line. Our average response time is just a few minutes!
- Training Videos
The Digideck has a library of video tutorials on subjects ranging from duplicating presentations, adding new chapters, implementing multimedia and sending unique URLS to clients.
- Search Functionality
Simply type in your question and our intelligent interface will provide recommendations that include step-by-step instructions – all based on previous queries.
- Phone Support
Still not finding what you’re looking for. Just give us a call at (844) 877-0044.