Using the Digideck has never been easier!

We’re going the extra mile to ensure your success. Have a question? Don’t remember the specifics of a certain functionality? Here are seven simple ways to maximize the power of the Digideck – including our new Walk Me tutorials that guide you step-by-step through any action.

  1. New! Visual Clues through Walk Me

We’ve simplified our user experience with step-by-step instructions and visual cues. Take advantage of Walk Me tutorials to optimize your journey through the Digideck with the guided intelligence you need to accomplish your objectives.

  1. One-On-One Onboarding

We provide one-on-one onboarding for every new client that includes an overview of everything from creating an account to building your first presentation and best practices for using the Digideck.

  1. Dedicated Customer Support

Every Digideck client has a dedicated Account Rep who can assist with any problem or question. We love to help and we want to hear from you!

  1. Help Chat

Our Live Support chat is manned 10 hours a day (8am to 6pm CST Monday through Friday). Have a question – just drop us a line. Our average response time is just a few minutes!

  1. Training Videos

The Digideck has a library of video tutorials on subjects ranging from duplicating presentations, adding new chapters, implementing multimedia and sending unique URLS to clients.

  1. Search Functionality

Simply type in your question and our intelligent interface will provide recommendations that include step-by-step instructions – all based on previous queries.

  1. Phone Support

Still not finding what you’re looking for. Just give us a call at (844) 877-0044.

 

2018-02-28T22:52:43+00:00February 28th, 2018|